Shipping Policy

Thank you for shopping with us. We aim to process and deliver your order as quickly and safely as possible.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• You may receive an order confirmation and shipping notification once your order has been dispatched.

Delivery Time

• Pakistan: 2–5 business days

• UAE: 2–5 business days

• Delivery times may vary depending on the destination, courier service, weather, holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated and displayed at checkout.

• From time to time, we may offer free shipping promotions.

Cash on Delivery

Cash on Delivery (COD) is available for selected locations and products. Customers must provide a correct and complete phone number and delivery address.

Address Changes

Please contact us as soon as possible if you need to change your shipping address. Once an order has been dispatched, we may not be able to change the delivery address.

Delayed or Lost Orders

If your order is delayed, please contact our customer support team. We will contact the courier and assist you in tracking your parcel.

We are not responsible for delays caused by incorrect customer information, courier disruptions, weather conditions, public holidays, or circumstances beyond our control.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order needs to be re-shipped due to an incorre